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Author Topic: Previous Gatwick Pro user  (Read 626 times)
Richard Todd

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« on: January 26, 2010, 10:22:23 PM »

Hi

I am about to start a rebuild of my FS9 as I am changing over to Windows7. I purchased Gatwick Pro more than 2 years ago and still have the original serial number.

Will I be able to download the current Gatwick Xtreme package you have for FS9 and still use this original serial number?

Many thanks

Richard
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Gary Summons
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« Reply #1 on: January 27, 2010, 01:50:53 PM »

Try to activate Gatwick Xtreme with the same email address used to purchase Gatwick Pro, most of the Pro order were transfers to the Gatwick Xtreme database of user.

If it doesn't work then use the webform on the support page, giving details of the original order
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Richard Todd

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« Reply #2 on: January 28, 2010, 05:49:57 PM »

Many thanks for the reply.

I have a slightly different situation with the following airports:

Manchester
London City
Luton
Stanstead
Southampton (have activiation code)
Edinburgh Xtreme (have receipt from PayPal and email from UK2000, although no order number)

All of these I have purchased at some point but no longer have the activiation codes or original email order numbers, but I can remember the name of the email accounts. The trouble is I cannot see how I can download any of these airports (excl. Edinburgh) without buying them again?

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Gary Summons
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« Reply #3 on: January 29, 2010, 08:33:46 AM »

Email support with your post code, and back orders will be searched
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Richard Todd

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« Reply #4 on: January 29, 2010, 11:44:59 AM »

Thank you.
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